It can provide heating or cooling in a confined area depending upon outside climate. This problem/situation is extremely common and it generates many service calls.

We encourage you to use our online Help Center and Community Forum for additional options during this time.Heat Pump Balance is for systems that have a heat pump and auxiliary heat. Sunshine was patient and accommodating with the scheduling process as one of the properties was a rental with two units and needed permission from the tenant to have them installed. So heat pumps are sometimes paired with powerful auxiliary (AUX) heat, which is much less efficient but can heat your home quicker.AUX heat can turn on when the heat pump alone isn't working fast enough, it's too cold outside, or your heat pump needs to defrost.Normal programmable thermostats have one way to control auxiliary heat: the AUX lockout temperature. If it isn't, you can use How early your system will start cooling your home is determined by Early-On. how to use the system).

Only turn your system completely off if you are planning to be gone longer than 24-hours. Heat pumps are the main source of heat most of the time, but they aren't efficient when it's very cold outside.

Your system can use AUX heat to help keep you comfortable in harsh weather or to help change the temperature in your home quickly.Heat pumps are very efficient compared to most other heating systems, but they take longer to heat your home the colder it gets outside. Okay this is probably a really trivial question; but with the remotes for heat pumps (just standard inverter style ones; nothing weird/complex), when you adjust the temperature, does this actually adjust the temperature of the air that the unit will pump out, or does it just change the setting for the thermostat (ie the unit's goal at what it should be trying to get to - if you like)? After having a heat pump installed, we recommend that you set the temperature where you feel comfortable, or even a degree or two lower.

Most of us have a good idea of what feels comfortable, and we keep our heaters in that general range.

There are reasons why your heat pump does not reach temperature set on your thermostat. We appreciate your patience and understanding as we work to provide support as quickly as possible. There was only one minor hiccup, but it was taken care of by your electrical contractor promptly (a day after a Federal Holiday no less), so no complaints theregreat response time on all inquires/quotes, great reputation from what I had heard and most of all great website/Facebook page with videos and information for customers.My husband, Paul, had read good reviews about Sunshine and Steve impressed us when he gave us an assessment.

See the article below for details on how to change settings.How early your system will start heating your home is determined by Heat Pump Balance.Keep in mind that your system won't turn on early to heat or cool your home if your thermostat is set to Eco Temperatures.If you don’t see Heat Pump Balance in the app or your thermostat’s Nest Sense menu, you may have an incompatible system, or there could be a wiring issue that makes your thermostat think you have an incompatible system.If your system blows air through vents in your home, you have a forced air system, but you may not have a heat pump. Heat Pump Balance can turn on the heat up to five hours before a scheduled temperature if necessary. The system circulates heat through a room, enveloping the occupants in warmth. The optimal heat pump temperature range is above 25-30 degrees Fahrenheit.

You can change this option any time in the Nest Sense menu.No matter which setting you choose, Heat Pump Balance monitors how efficiently your heat pump is working, the current weather, and the weather forecast to determine how often to use expensive auxiliary heat and how to best use it in the future.Auxiliary (AUX) heat is a second source of heat that comes with some heat pump systems.

If the outside temperature is below freezing, keep your heat ON, and place it at its lowest setting. That’s less than a coffee a day. If it is, there may be a problem with the thermostat that’s causing it to read the temperature incorrectly or an electrical problem that’s stopping the thermostat from communicating with the heat pump. When transitioning to a new heat pump system, you might be wondering where you should set the temperature in order to enjoy comfort while also taking advantage of the energy efficiency It is important to understand that heat pumps are most efficient when left at a constant temperature, because of the nature of the technology.

Virtually all heat pump stats, no matter the age, have both an Emergency switch and an automatic Aux mode (although with older stats, the control logic that activates Aux may be poorly implemented). The whole experience went very smooth. check your thermostat's wiring in the steps below:Pull off your thermostat’s display. This is supposedly because AUX heat will be needed to warm up your home when you get up in the morning.