Each repair includes:Nintendo systems carry a standard twelve-month warranty, which is one of the longest standard warranties in the video game industry.For more information and to look up your system's warranty status, We accept Visa or MasterCard. How long should it take to arrive?What do I do if the UPS or Purolator tracking information says my package was delivered, but I haven't received it?How long is my warranty in the U.S. or Canada? You can If you used our Factory Return Program, you can track your shipment online at www.ups.com. Comment puis-je commander? This page contains help for shipping and receiving your Nintendo repair and part orders. You can track the return shipment online using your tracking number at www.purolator.ca.If you have received your repaired system and you are unable to locate an item that you sent in, check the package again. If the UPS pick-up is used, Nintendo is not responsible for these costs or for any lost or misdirected packages.For full instructions on how to package and ship your repair, please refer to the repair instructions email or letter you received with your shipping label. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. If you need to update the address we will be shipping your item(s) to, please We will make every effort to accommodate address change requests, but this may not be possible if your Repair Order has already shipped.There is no need to contact Nintendo or UPS to cancel your repair order or label.If you decide to ship your repair using another carrier, be sure to ship your item to us insured, and with a way for the shipment to be tracked .If you used Nintendo's Factory Repair Service, please allow 2-8 business days for your package to arrive at our facilities. Nintendo had to shut down its repair centers due to the Covid-19 pandemic, but they are slowly coming back online so if you need a repair, it's time to get in line.
Your tracking number for the return shipment to Nintendo can be found on your return shipping label.If you used our Canadian Factory Repair Program, you can track your shipment online at www.purolator.ca. We do not have information on unlicensed companies or products as these products are not recommended for use with our systems. Nintendo Switch Family, Nintendo Switch, Nintendo Switch Lite, New Nintendo 3DS, New Nintendo 3DS XL, New Nintendo 2DS XL, Nintendo 3DS, Nintendo 3DS XL, Nintendo 2DS, Classic Edition Series, NES Classic Edition, Super NES Classic Edition, Wii U Deluxe, Wii U Basic, Wii, Wii mini, Nintendo DSi, Nintendo DSi XL, Nintendo DS, Nintendo DS Lite Nintendo UK Customer Support Due to the Covid-19 situation in the UK you may experience delays in our repair service. The FedEx program is no longer available. How long should it take to arrive?What do I do if an item I sent in with my Repair Order was not returned to me?I haven't received my repair shipment back. You can track your return shipment online using your tracking number at www.ups.com.If you used the Factory Return Program with a return address in Puerto Rico or a PO Box return address within the U.S., the return shipment will take 4-10 business days from the time it leaves us.If you used the Canadian Factory Repair Program, the return shipment will take 4-11 business days from the time it leaves us. Nintendo updated its FAQ about repair center closures to reflect this information, but it reminded customers that the reopenings are subject to guidelines and regulations within the respective states. We can help! Si vous préférez, l'heure actuelle, la boutique n'est qu'en anglais. Important Information About Repair Service Center Closures. Also, we do not repair or modify products made for use in other countries.Any system determined to be counterfeit or found to have been damaged as a result of tampering, modification, or alteration will be returned as-is.Third-party parts discovered during the course of a repair but determined to not be the cause of the problem may be removed as they may be incompatible with the system and returned alongside the serviced system.